Absolute Beginners

Das hier ist ein guter Artikel im Cooper Journal: You're only a first-time user once.

We’ve all got our own personal benchmarks for what makes a good user experience. My personal list includes a few: Does it delight me? Will I recommend it to my friends and colleagues? Would I have used the same approach if I had designed the product? I’ve found among some product executives one particular pattern for this subjective evaluation criteria that is both humorous and troublesome: “Would my mother/grandmother/Luddite Uncle Bill be able to use this product on the first try?”

Der Beitrag ist ein klein wenig lang, aber lesenswert.