Context-sensitive Help (CSH)
Labels:
Usability
Hier ist ein kurzes aber interessantes PDF für euch, liebe THS-Leser: Usability in Context Sensitive Help (2 Seiten).
Context-sensitive help (CSH) has long been a realm of documentation that has been neglected but, when implemented effectively, can cut down on customer support expenses and give more value to the documentation.
Ist durchaus lesenswert.
