Doing More with Remote Research: Exploring Physical and Social Contexts | UX Magazine

Chances are, you've encountered remote user experience research. Perhaps you've read about it in an article or have seen the book. Everyone from the scrappiest startup to the most established corporation is beginning to incorporate remote methods into their research arsenal. Currently, the most common remote research protocols incorporate screen sharing and task analysis, often employed at a late stage in the product development process. While screen sharing is a relatively new technology, task analysis has been the standard usability method for 30 years. But since then, user habits and behaviors have changed significantly to accommodate the tech-filled world we live in.