Defensive Web Design
Liebe THS-Leser, das hier ist doch wohl genau der richtige Artikel für das nahende Wochenende: Getting Started With Defensive Web Design.
Nothing ruins a great website UI like people using it. At least, it often feels that way. You put in days or weeks building the interface, only to find that a vast majority of visitors abandon it partway through the process that it supports. Most of the time, visitors leave because they’ve hit a roadblock: a problem that lets them go no further. They typed their credit card number wrong or clicked the wrong link or mistyped a URL. And it’s not their fault.
Der Beitrag ist reich bebildert und enthält viele gute Punjkt. Lohnt sich da mal drüber zu lesen.