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Usability
Auf I'd rather be writing ist ein neuer, interessanter Podcast (15 min) erschienen: How to Create User-Centered Documentation, Interview with Joe Sokohl
In this podcast, Joe Sokohl explains how to create user-centered documentation by contacting, observing, and interviewing users to gather information about what types of information they use and the help deliverables they actually want.
Ein schöner, kurzer Podcast.