Personas

Ach, das hier ist doch mal wieder was schönes für uns Informationsarchitekten: Personas as User Assistance and Navigation Aids.

The inclusion of the personas in the portal itself provides a training aid that lets users experience the Body of Knowledge in the way another person—or, in this case, a persona—with the same type of problem or goal would. Not only does this create an educational experience, the embedded links are likely to result in users getting to the topics or sections in the Body of Knowledge portal that are most relevant to them.

Ein netter Erfahrungsbericht. Sowas liest man doch immer ganz gerne.