The culture that made the whole of GM miss one engineer’s fatal mistake (Max Nisen)
General Motors’ report on its ignition switch recall is an extensive and disturbing document on a corporate and engineering culture that failed. It’s also a chronicle of a management structure gone terribly wrong, which allowed the errors of a few people to have massive repercussions.
Though many are at fault, the original defective part, as well as perhaps the biggest contributing factor to delaying the problems discovery, came down to one former GM engineer, Raymond DeGiorgio. (qz.com)