20. Februar 2010

Heuristic Evaluation

Das hier ist ein sehr lesenswerter Artikel: What You Really Get From a Heuristic Evaluation.

Some clients who have asked me to do heuristic evaluations have picked up the term somewhere but often are not clear on the details. Typically, they have mapped "heuristic evaluation" to "usability audit," or something like that. It's close enough to start a conversation. Unfortunately, the request usually suggests that a heuristic evaluation can substitute for usability tests.

Geschrieben von Dana Chisnell, der Co-Autorin von Handbook of Usability Testing: Howto Plan, Design, and Conduct Effective Tests. Guter Text.