Know your users
Labels:
Information Architecture
Heute morgen bin ich beim Frühsurfen über diesen Blog-Post gestolpert: You are not your user. No matter how good you think you are.
By not using an outside sample, Google ran into a major interaction design problem. About as big as it gets. This is a control issue, not a privacy issue, though the complaints were about over sharing. One of the cardinal rules of interaction design is to always let the user feel she's in control.
Schöner Text mit einem ganz aktuellen Bezug.
