Onboarding
Labels:
Information Architecture
Im UX Magazine ist ein recht guter Artikel erschienen: Onboarding: Designing Welcoming First Experiences.
Most companies think that getting people to sign up is the ultimate challenge, but what about getting them oriented to your site and actually using it? That process of helping people get started is called onboarding, and it's crucial that you give it the attention it deserves.
Der Beitrag ist ein Auszug aus dem Buch Designing Social Interfaces: Principles, Patterns, and Practices for Improving the User Experience, von Christian Crumlish und Erin Malone.
