Heuristics
Labels:
Usability
Das hier ist ein guter Artikel, liebe THS-Leser: Where Do Heuristics Come From?
What I learned in the process of developing style guidelines for voting system documentation (which, astonishingly, took about a year) is that most heuristics—accepted principles—used in evaluating user interfaces come from three sources: lore or folk wisdom, specialist experience, and research.
Der text ist etwas länger, aber dennoch recht lesenswert.