In doing product design for nearly 30 years, I’ve witnessed several waves of innovation. Some were obviously successful like personal computers and the internet. But others were much less so, such as MultiMedia CDROMs, and open document formats. What people don’t appreciate is that great ideas, before they are great, tend to look remarkably similar to stupid ones. Few are willing to take a chance on a new, seemingly crazy product idea. This is why the technology industry tends to be so incremental. Most companies, truth be told, wait for others to make the mistakes. (jenson.org)