29. Juli 2009

ATM Usability

Ich bin heute morgen über diesen sehr interessanten Artikel von letztem Jahr gestolpert: That design is money!

Wells Fargo hired Pentagram in the fall of 2005 to begin work on a new user interface for their ATMs. Wells Fargo was in the process of replacing their ATMs with newer models with touchscreen monitors. This was a relatively slow process, since there are about 7,000 ATMs in the field, and replacements are expensive. The design efforts were to improve the user experience and satisfaction.

Es geht um die Gestaltung von Geldautomat-Oberflächen. Wirklich ein sehr schöner Artikel.