Mood Maps
Labels:
Information Architecture
Das hier ist ein wirklich sehr guter Beitrag, den man sich unbedingt ansehen sollte: Design Ethnography & Mood Maps.
The sole purpose of this exercise is to document and map the emotional states of a user so that it can guide the creation and communication of personas to stakeholders while also informing the design process itself. I’m not one for ux deliverables for their own sake, but this is one that carry’s a lot of weight and also goes a ways towards ‘traceability’ - that is, the ability to show all the real research that went into your personas.
Der Beitrag verlinkt auch noch auf weitere sehr gute Texte.